The term, "concierge" emerged from the French Comte Des Cierges, or, in other words, The Keeper of the Candles. These were the chosen men who tended to visiting nobles in castles of the medieval era. And in keeping with the tradition of grand service, the Bauer Hotel concierge staff is poised to grant requests as if each and every guest is a visiting noble.

Head concierge of the Bauer Il Palazzo, Paolo Di Vacri, a real legend in his profession, has been working in the Bauer Hotels for 32 years and recently awarded the chief concierge position after the retirement of his father. Paolo's charm and delightful personality coupled with his engaging style and expert knowledge of Venice and the Lagoon islands, aid in guiding Bauer guests, royalty, celebrities and other luminaries to enjoy exciting experiences and mythical sites every day.

Their "top picks" are:
- Harry's Bar
- Restaurant Da Fiore
- Ca' Rezzonico Museum
- Theatre "La Fenice"
- A gondola trip though the city's hidden canals
- A circular flight by helicopter or plane

Please contact our concierge on info@bauervenezia.com or call +39 041 5207022